WebRTC Solutions Industry News

TMCNet:  eFax(R) Has Insurance Professionals Covered

[November 09, 2012]

eFax(R) Has Insurance Professionals Covered

Los Angeles, California, Nov 09, 2012 (PRWeb.com via COMTEX) -- Open enrollment is a time when employers and employees make changes to their benefit plans. It most often occurs between October and December and is one of the busiest periods of the year for insurance professionals. As employers anticipate an average 7 percent increase in health care costs in 2013, this year's open enrollment may be even more hectic due to shifts in employees' benefits packages to manage rising costs. In fact, enrollment in high deductible health care plans has increased more than 15 percent over the past five years, according to the National Center for Health Statistics.

eFax(R), a provider of online fax services since 1996 and a brand of j2 Global, Inc. (NASDAQGS: JCOM), helps agents and brokers work more efficiently and from almost anywhere. While they are out in the field hosting enrollment meetings or presenting Medicare plans at senior seminars, their paperwork still floods in. Thus, it is critical for insurance professionals to securely send, receive and manage faxes from anywhere.

eFax has many features and benefits that help insurance professionals manage the paperwork demands of the enrollment period: Case management - Insurance agents and brokers can view and respond to faxed documents from their email inbox. When clients fax requests for coverage information, agents can instantly view and respond as needed, whether in the office or on the road.

Prescription for productivity - eFax eliminates the need to print, sign and scan just to move a document forward. An Internet fax service can send and receive "paperless" faxes complete with official signatures. Employers and clients can send documents requiring a signature to an eFax account. Simply add a digitized signature online from a computer, tablet or smartphone.

Preventive measures - Confidentiality is critical to insurance professionals. Policy information, bills for procedures and other sensitive documents must be handled with care. However, it is not always possible to be near a fax machine especially during open enrollment. eFax provides a secure, encrypted faxing option so that faxes can be sent and received by email.

Portable coverage - Insurance agents' secret weapon is an online fax service that has a mobile app. The mobile app gives agents the power to seamlessly manage time sensitive documents from the palm of their hands. Using an iPhone or Android smartphone, you can fax any document using your phone's camera: simply point, shoot and send.

Long term care - eFax automatically saves every fax that insurance professionals send and receive, making it easy for them to confirm when and where documents were sent. With unlimited lifetime storage, documents are securely archived online making it easy to retrieve them at any time from any location.

"A big challenge for insurance professionals is in managing all the paperwork," said Sam Muradyan, co-owner of Liberty United Insurance Service Inc. "When I first started my business in 2007, I was constantly overwhelmed by the copious amount of incoming hard copy faxes that I had to review, respond to, sort and file. However, after using eFax, managing paperwork is no longer time-consuming because I can send and receive faxes as email attachments and then easily file them electronically. eFax has helped me secure more sales and connect with my customers five to six times faster than faxing with a traditional fax machine." With eFax, insurance professionals can easily send, receive and access important documents on demand. eFax provides time and resource-efficient features that make it easy to store and access documents. For a free trial of eFax please visit http://www.efax.com/Free-Trial.

The eFax branded service is a pioneer in the fax business, with a string of technology and business firsts dating back to 1996. Individuals and small businesses can learn more about sending and receiving faxes online at http://www.efax.com. For medium to large businesses with 10 to 10,000 employees or high volume faxing needs, more information is available at http://www.efaxcorporate.com.

For more information please visit the eFax blog at http://blog.efax.com/. A video can be viewed here or on the eFax YouTube channel.

About eFax eFax is a brand and registered trademark of j2 Global, Inc. (NASDAQGS: JCOM) and is online at http://www.efax.com.

About j2 Global(TM) Founded in 1995, j2 Global, Inc. provides cloud services to individuals and businesses around the world. j2 Global's network spans 49 countries on six continents. The Company offers Internet fax, voice and email solutions. j2 Global markets its services principally under the brand names eFax(R), Onebox(R), eVoice(R), FuseMail(R), Campaigner(R), KeepItSafe(R) and CampaignerCRM(TM).

iPhone is a trademark of Apple, Inc.

Android is a trademark of Google, Inc.

### Read the full story at http://www.prweb.com/releases/2012/11/prweb10112276.htm PRWeb.com

[ Back To WebRTC Solutions's Homepage ]

FOLLOW US

Featured Podcasts

Delivering First Class Communications With WebRTC

This webcast captures a recent discussion about WebRTC between Jim Donovan, Director of Product Management at Oracle and Larry Hettick, Editorial Director and Senior Research Fellow at Webtorials. The topics cover WebRTC reliability, interoperability, and security--looking at how Oracle addresses these issues.

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

ConnectCare & Unified Contact Manager

SPAN's ConnectCare is a WebRTC-based telemedicine app, which allows consumers to easily and instantly avail clinical healthcare from the providers, regardless of their location. This app is extremely useful to healthcare providers, patients and their caregivers alike.

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.

WEBRTC SOLUTIONS PAPERS, SLIDES, COLLATERAL

Robust Enterprise Grade WebRTC Systems and Services


The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER

The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

Agenda:
- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER SOLUTION

Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.