WebRTC Solutions Industry News

TMCNet:  Dialtel Extends Service Offerings to Debt Settlement Firms

[November 26, 2012]

Dialtel Extends Service Offerings to Debt Settlement Firms

Nov 26, 2012 (PRWeb.com via COMTEX) -- Dialtel is extending its Greendialer Hosted Platform to Debt Settlement Firms that are looking to create Exclusive Debt Settlement Leads.

When the economy is doing poorly, Debt Settlement is a very clear choice for consumers that are buried in debt. The turf war is under way between competing Debt Settlement Firms to find the people that need this service. Dialtel is providing the tools necessary to give an edge to the organizations that are trying to create Debt Consolidation Leads.

Live Transfer Leads and Voicemail Leads are the two most popular methods for creating Exclusive Debt Settlement Leads.

With Live Transfer Leads, a pre-recorded message will provide information about the product or service. At the end of this message the called party will press a touch-tone such as 1 to transfer to a live representative for more information. When the called party presses the required touch-tone, the call will be transferred to the number stored in the system.

With Voicemail Leads, a pre-recorded message will provide information about the product or service. At the end of this message the called party will press a touch-tone such as 1 for more information. When the called party presses the required touch-tone, a second message will play providing further information. At the end of this second message the called party will be asked to leave their information after the tone. The message they leave will get stored on the server and will be available for immediate download.

Each of these methods can be very effective for producing high quality leads. Live Transfer Leads are better suited for call center environments while Voicemail Leads are better suited for SOHO operations.

The cost for running this service is very reasonable. As an example, Dialtel does not have any setup charges or hidden fees. The only charge for using the service is for the successful calls that are completed with the system. The estimated cost to run 10,000 successful calls is around $100 - $150. The average response ratio is 1%. Clients can expect the cost per transfer or voice-mail to be somewhere between $1 - $2.

Read the full story at http://www.prweb.com/releases/2012/11/prweb10142709.htm PRWeb.com

[ Back To WebRTC Solutions's Homepage ]


Featured Podcasts

Delivering First Class Communications With WebRTC

This webcast captures a recent discussion about WebRTC between Jim Donovan, Director of Product Management at Oracle and Larry Hettick, Editorial Director and Senior Research Fellow at Webtorials. The topics cover WebRTC reliability, interoperability, and security--looking at how Oracle addresses these issues.

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

ConnectCare & Unified Contact Manager

SPAN's ConnectCare is a WebRTC-based telemedicine app, which allows consumers to easily and instantly avail clinical healthcare from the providers, regardless of their location. This app is extremely useful to healthcare providers, patients and their caregivers alike.

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.


Robust Enterprise Grade WebRTC Systems and Services

The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.


The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary


Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.