WebRTC Solutions Industry News

TMCNet:  Despite economic fears, shoppers still buying

[November 26, 2012]

Despite economic fears, shoppers still buying

Nov 26, 2012 (Pittsburgh Post-Gazette - McClatchy-Tribune Information Services via COMTEX) -- Shoppers were optimistic enough over the nation's economic prospects to hit Black Friday sales in force over the Thanksgiving holiday weekend, and national retailers expect strong sales during today's Cyber Monday sales as well.

It wasn't just Black Friday that drew holiday shoppers, according to analysts for the National Retail Federation. Shoppers began arriving in stores as early as 8 p.m. Thanksgiving Day and many shopped all weekend long, for a total of 247 million visits to stores and retail websites -- with 35 million of those visits placed on Thanksgiving itself, according to the group's CEO, Matthew Shay. That represented a 9.2 percent increase in store visits compared with 2011.

Last year, he said, shoppers visited the nation's stores 227 million times over the holiday weekend, and 28 million shopped Thanksgiving.

Total spending rose from an average of $398 per person last year to $423 per person this year, for a total of nearly $60 billion spent over four days, up 12.8 percent from 2011. Last year, shoppers spent just over $52 billion during the same period.

"This year there were more people shopping every single day of the weekend," Mr. Shay said during a teleconference with reporters Sunday. "It's an impressive increase." Another 129 million online shopping visits are expected today, he said.

Expenditures, however, were more limited than they might have been because of the so-called "fiscal cliff" of automatic federal spending cuts and tax increases that could begin Jan. 1, Mr. Shay said. Between 65 percent and 80 percent of shoppers surveyed, he said, indicated that either the nation's overall economic condition or the fiscal cliff in particular shaped their holiday shopping budgets.

And nearly two-thirds of people surveyed said they planned to make their purchases using cash or a debit card rather than a credit card.

"They might not be able to define it in a nuanced way, but they certainly know it's part of the headlines," Mr. Shay said of the cliff. "It's a significant issue and part of the reason people are more willing to spend what they've got, and to look for value." This weekend also marked the first time that more than half of prospective shoppers planned to do so online. The increase from last year's 48 percent to this year's 52 percent of shoppers planning online purchases is relatively modest but marks a tipping point in the growing trend toward online shopping and in particular mobile- and tablet-based commerce, Mr. Shay said.

"We cannot overstate the impact mobile is having this year," said Mr. Shay, who couldn't offer specific information about the volume or value of mobile commerce but said he had heard strong anecdotal evidence from large retailers. "They said they're ready to create a new day next year called 'Tablet Thursday.' " Amy McConnell Schaarsmith: aschaarsmith@post-gazette.com or 412-263-1122.

___ (c)2012 the Pittsburgh Post-Gazette Visit the Pittsburgh Post-Gazette at www.post-gazette.com Distributed by MCT Information Services

[ Back To WebRTC Solutions's Homepage ]

FOLLOW US

Featured Podcasts

Delivering First Class Communications With WebRTC

This webcast captures a recent discussion about WebRTC between Jim Donovan, Director of Product Management at Oracle and Larry Hettick, Editorial Director and Senior Research Fellow at Webtorials. The topics cover WebRTC reliability, interoperability, and security--looking at how Oracle addresses these issues.

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

ConnectCare & Unified Contact Manager

SPAN's ConnectCare is a WebRTC-based telemedicine app, which allows consumers to easily and instantly avail clinical healthcare from the providers, regardless of their location. This app is extremely useful to healthcare providers, patients and their caregivers alike.

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.

WEBRTC SOLUTIONS PAPERS, SLIDES, COLLATERAL

Robust Enterprise Grade WebRTC Systems and Services


The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER

The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

Agenda:
- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER SOLUTION

Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.