WebRTC Solutions Industry News

TMCNet:  Akorbi Helps Health Insurance Clients Update and Maintain Multilingual Web Sites

[December 14, 2012]

Akorbi Helps Health Insurance Clients Update and Maintain Multilingual Web Sites

PLANO, Texas, Dec. 14, 2012 /PRNewswire via COMTEX/ -- Akorbi, one of the health insurance industry's largest suppliers of localization, interpretation and translation services, has launched a new service to help clients maintain and update their multilingual web sites. The service is already in high demand by health insurance companies driven by the Affordable Care Act, which gives health insurance companies the opportunity to reach millions of Americans who have limited English proficiency.

Akorbi's team of full-time technology architects and professional developers have created custom code that allows clients to replicate web site related changes across their multilingual web sites. Akorbi's team of specialized translators are able to take into account client's terminology, style guides and glossaries and make changes to web sites in a very quick and timely manner - many times within 48 hours.

Akorbi's technology team is able to maintain all of a client's multilingual web sites, while also ensuring that the look and feel of individual sites is culturally appropriate and relevant. In addition, clients can rest assured that changes are applied across all of their web sites, so they can effectively reach and communicate with non-English speaking consumers, while also meeting the communication regulations imposed by the Affordable Care Act.

"Health insurance companies are realizing that they need to have a strong multicultural communication strategy in place in order to reach the millions of Americans who have limited English proficiency," said Claudia Mirza, chief executive officer of Akorbi. "Our strong technical and multicultural infrastructure is able to support those strategies effectively and efficiently." Akorbi's multilingual web site maintenance services are supported by the company's proprietary and patented translation management system. The system uses language databases to quickly translate complex compliance documents and reduce translation costs, increase speed-to-market and minimize project management costs. For the health insurance industry, it allows Akorbi's team to translate personalized health insurance letters, benefit summaries, and marketing and communication materials - in just a matter of hours.

About AkorbiAkorbi offers business solutions in more than 170 languages. This includes a full range of language, localization and global marketing solutions including document translation, multi-lingual desktop publishing, project management, content management, web site design, software testing and engineering, voiceover, interpretation, over-the-phone interpretation, and staffing.

For more information, visit www.akorbi.com or call 1.877.4.AKORBI.


[ Back To WebRTC Solutions's Homepage ]


Featured Podcasts

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.


Robust Enterprise Grade WebRTC Systems and Services

The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.


The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary


Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.