WebRTC Solutions Industry News

TMCNet:  C3 focuses on Middle East growth with new distributor partnership

[January 11, 2013]

C3 focuses on Middle East growth with new distributor partnership

(M2 PressWIRE Via Acquire Media NewsEdge) Cambridge, UK. Cambridge-based multimedia communication specialist, C3, plans to increase its presence in the Middle East after partnering with Metelco, a well-established reseller of communications software solutions based in Dubai.

Metelco has a solid reputation in the Middle East region with over 400 customer installations completed in the past nine years. The company specialises in the provision of communication software applications (call management and voice recording), and will now be adding C3's Apcentia Network Messaging platform and Fusion Contact Centre to its selective product portfolio.

C3's Network Messaging is a powerful solution that enables Mobile Networks Operators (MNO) and Virtual MNOs to deliver superior voice messaging services and easily deploy other revenue-generating applications, thereby increasing legacy streams and introducing new VAS revenue streams, at the same time as improving the customer experience and reducing churn.

Fusion Contact Centre gives organisations complete control over their contact centre operation. The web-based graphical solution is incredibly simple to install and operate, and enables anyone to define and easily manipulate services to meet specific business requirements.

"We have a strong focus on the applications provision at Metelco, which puts us in a unique position as a specialised distributor for communication software solutions," said Raad Jaboori Al-Shaikh, Managing Director Metelco.

"C3's Network Messaging platform and Fusion Contact Centre fit perfectly with the current Metelco product offering and we see a number of opportunities ahead as we promote these solutions to our current database of customers." John Wood, sales and marketing director of C3 added: "We are delighted to be working with such an experienced distributor that shares our enthusiasm for C3's powerful and highly effective solutions." www.c3.co.uk www.metelcofz.com About C3 C 3 is one of Europe's leading suppliers of telecommunication platforms for Interactive Voice Response (IVR), Messaging, Call Conferencing and Customised Call Handling Solutions including Tier1 PCI Compliance. For over 20 years, C3 has installed telecommunication technology in more than 26 countries with clients including BT, Cable & Wireless, Vodafone, Oxygen8 and 4D Interactive. The company recently received a 94% customer satisfaction rating from research company BenchmarQ.

For more information please contact Katie Matthews, marketing executive, Katie@c3.co.uk.

C3 The Jeffrey's Building St John's Innovation Centre Cowley Road Cambridge CB4 0DS T: 01223 427 700 www.c3.co.uk About Metelco Metelco based in Dubai - UAE is the regional representative company for technology-edge communications solutions, designed to provide the platform and tools for enterprises in various market sectors to monitor and manage their internal and external processes. Established in 2004, Metelco offers local technical, sales and marketing support for the Middle East region in relation to its whole product portfolio. The company aims is to provide the latest technology in communications solutions to the clients in diverse market sectors and ensure effective support to meet the ever-changing requirements in modern-day business Metelco's offices are located at the Dubai Media City, Dubai, UAE Metelco Enterprises FZ LLC PO Box: 502642 Dubai, UAE T: +9714 457 9195 www.metelcofz.com ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com)).


[ Back To WebRTC Solutions's Homepage ]


Featured Podcasts

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.


Robust Enterprise Grade WebRTC Systems and Services

The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.


The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary


Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.