WebRTC Solutions Industry News

TMCNet:  Internet and mobile phones now nearly as important as electricity â€

[March 18, 2013]

Internet and mobile phones now nearly as important as electricity â€" Swedes increasingly dependent on vulnerable technologies

(M2 PressWIRE Via Acquire Media NewsEdge) A reliable electricity grid is not the only thing that Swedes consider important in everyday life. Today, access to the Internet and their mobile phones are almost as important. At the same time, things like public transport, radio and television are not nearly as important. People have little patience when waiting for malfunctions to be fixed. And the younger the user, the less time they are willing to wait.

These are the results of a study into how dependent Swedes are on different types of infrastructure, as conducted by consumer information firm Cint on behalf of Relacom.

Swedish habits and dependence on infrastructure have changed radically in recent years. Access to electricity is - not surprisingly - most important of all. But almost as important nowadays is having access to the Internet and mobile phones. Today, landline phones, like radio and television, have basically outlived their usefulness, especially among young people. These are some of the conclusions that can be drawn from the study.

The time it takes for a person to start missing infrastructure is short. After electricity (which most people would miss very quickly), interruption to Internet service is most noticeable. About one-third of people would immediately miss Internet access if it was interrupted, while just over half would miss it within one hour. Here again, radio and television come in much farther down the list.

Similarly, people have little patience when waiting for interruptions to service to be rectified. A sixth of all respondents stated that interruptions to electricity, mobile phone or Internet services must be resolved within a maximum of ten minutes, while about half can accept up to a one-hour interruption.

Levels of both dependence and patience differ among the age groups. Nine of ten respondents aged 15-35 years report that they are dependent on both mobile phones and the Internet, while one-third say that they are "extremely dependent". Two of three respondents aged 23-35 years say that they are not at all dependent on a landline phone.

When asked what would be easiest to do without for a week, respondents said that they could most easily do without public transport, radio and landline phones.

(An excerpt from the survey is provided at the end of this document.) One common aspect of the most in-demand types of infrastructure - electricity, mobile phones and Internet - is that they are also the most vulnerable. Storms and snowstorms severely impact cables and masts, which necessitates a high level of preparedness to quickly bring systems back online after an interruption. As one of Sweden's leading technology service suppliers responsible for keeping infrastructure online, Relacom wants to use this survey to demonstrate the extent of vulnerability and where in our infrastructure vulnerability is greatest.

"With the combination of cable, fibre and wireless environments, there is a significant need for us as a technology service company to have interdisciplinary expertise, from electricity to IT. We are now increasing the pace of this transition in order to meet the threats to our fragile infrastructure," says Thomas Körmendi, Relacom CEO.

The survey included questions about attitudes to different types of infrastructure (electricity, telephony, Internet, cars, public transport, radio and television). It was conducted in late February 2013 and included 1,051 respondents across Sweden, between the ages of 15 and 80 years.

For more information, please contact: Lotta Lindgren, Head of Communications, Relacom AB, Ph: +46 70-965 12 04, E-mail: lotta.lindgren@relacom.com Percentage of respondents who are fairly to extremely dependent on: Electricity: 97% are dependent. (48% are extremely dependent.) Mobile phone: 84% are dependent. (17% are extremely dependent.) Wired Internet: 81% are dependent. (21% are extremely dependent.) Car: 66% are dependent. (13% are extremely dependent.) TV: 60% are dependent. (7% are extremely dependent.) Public transport: 41% are dependent. (8% are extremely dependent.) Radio: 39% are dependent. (4% are extremely dependent.) Landline phone: 35% are dependent. (2% are extremely dependent.) How quickly would respondents start missing infrastructure in the event of a disruption : Electricity: 82% within an hour. (70% immediately.) Internet: 52% within an hour. (32% immediately.) Phone: 37% within an hour. (18% immediately.) TV: 25% within an hour. (15% immediately.) Car: 23% within an hour. (18% immediately.) Radio: 21% within an hour. (13% immediately.) Public Transport: 16% within an hour. (10% immediately.) Relacom is a Swedish technology service company that offers strategic solutions within telecommunications, electricity and M2M (machine-to-machine). The company has its headquarters in Stockholm and is active in Sweden, Norway, Denmark, Finland and Poland. The Relacom Group also includes Orbion Consulting, one of Sweden's leading technology consulting firms. Our customers include both international and local companies, as well as municipalities, government agencies and consumers. Relacom has 5,000 employees. For more information, please visit us at: www.relacom.com ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.com on the world wide web. Inquiries to info@m2.com)).

(c) 2013 M2 COMMUNICATIONS

[ Back To WebRTC Solutions's Homepage ]

FOLLOW US

Featured Podcasts

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.

WEBRTC SOLUTIONS PAPERS, SLIDES, COLLATERAL

Robust Enterprise Grade WebRTC Systems and Services


The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER

The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

Agenda:
- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER SOLUTION

Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.