WebRTC Solutions Industry News

TMCNet:  ChatWork Collaboration Platform Launches in United States with New Video Chat And Screenshare Features

[May 09, 2013]

ChatWork Collaboration Platform Launches in United States with New Video Chat And Screenshare Features

Sunnyvale, CA, May 09, 2013 (PRWeb.com via COMTEX) -- ChatWork, a leading cloud collaboration solution for business teams, today announced its official entry into the U.S. market with the launch of its new video chat and screenshare features. The company also released an infographic showing how team communication is affected by trends in instant messaging and email usage worldwide. ChatWork is one of the only collaboration solutions that combines group or individual text, voice, and video chats, task management, and file sharing in a single service that can be used both within and between companies.

Solid Growth Data ChatWork is well-positioned for solid growth in the U.S. market. ChatWork is adding an average of 15,000 new users per month, and the company is on track to reach 1 million users in 2013. More than 90 percent of the company's paid users use ChatWork every day, and 50% of all monthly active users log in daily, a number on par with Facebook. ChatWork's paid conversion rate is three times greater than Dropbox and Evernote, which is 4 - 4.5 percent. More than 90 million total messages have been sent on ChatWork. Finally, a case study of a Japanese company with offices in Vietnam showed that ChatWork helped doubled productivity among the 140+ local staff.

Simple, Fast Video Chats Today, users install a small browser plug-in to use ChatWork's new video chat and screenshare features. Later in Q2 this year, users will be able to use both features without having to install any plug-in or desktop software (unlike Google Hangout or Skype). Users can conduct video chats and auto-save notes within a single interface without pop-up windows. Two non-paying users can use video chat and make voice calls with up to 100 ChatWork contacts. If one or more paid users are included in a group, a single video chat can include up to 14 free or paying users. ChatWork has a free and several paid plans starting at $2.00 per user per month, which offer the ability to add more users, storage space, and/or message search features. Full plan descriptions and pricing are available at http://www.chatwork.com.

Infographic: Growth and Evolution of Instant Messaging Email has already become a productivity problem for teams. U.S. employees spend an average of 28 percent of their work day reading emails, including an average of 105 emails sent and received daily (source: McKinsey Global Institute and IDC). According to ChatWork, this translates to nearly 90 work days per year, or $4.62 million lost in reading email alone if extrapolated to a 1,000 employee company (1). But instant message accounts are projected to grow to 4.3 billion worldwide by 2016, growing faster and becoming as widely used as email (source: Radicati Group). The complete infographic about trends of IM and email usage can be viewed on this page to the right.

ChatWork has several advantages over email. Its instant messages are immediate, brief, better suited for team conversations and assigning tasks, have no spam, and can be enhanced by voice and/or video chats. ChatWork also solves a critical problem found in many other collaboration solutions that use instant messaging: the ability to archive and quickly search individual or team conversations.

"ChatWork is a more simple, efficient way for teams to work together than email alone," said Toshiyuki Yamamoto, CEO of ChatWork. "With our searchable chat conversations, task management, file sharing, and now - video chats and screensharing - our simple platform is a clever way to increase team productivity and decrease information overload." About ChatWork ChatWork is a simple, cloud collaboration service that allows business teams to get work done faster and easier. ChatWork works with most modern Web browsers and requires no additional software to install. The ChatWork mobile app is also available on Android and iOS devices. Users can log in and import contacts to ChatWork from Facebook, Twitter, Gmail, LinkedIn, Yahoo!, Windows Live, and Tumblr accounts. Key customers include btrax, KDDI Mobile, ZOHO, TEDxKyoto, Keio University, Yuai Hosptial, Access International Law Group. Founded in 2000 with headquarters in Japan, ChatWork's U.S. office is in Sunnyvale, CA. For more information, visit http://www.chatwork.com.

1 http://www.email-productivity.com/cost/index.html Read the full story at http://www.prweb.com/releases/ChatWork/communication/prweb10707727.htm PRWeb.com

[ Back To WebRTC Solutions's Homepage ]

FOLLOW US

Featured Podcasts

Delivering First Class Communications With WebRTC

This webcast captures a recent discussion about WebRTC between Jim Donovan, Director of Product Management at Oracle and Larry Hettick, Editorial Director and Senior Research Fellow at Webtorials. The topics cover WebRTC reliability, interoperability, and security--looking at how Oracle addresses these issues.

Oracle in Enterprise Communications

Most in the industry have heard of the acquisition of Acme Packet by Oracle. What you may not know is that Oracle has a number of telecommunications products including a UC suite, WebRTC Session Controller, and Operations monitoring tools. Oracle is pursuing both the enterprise and service provider.

Featured Whitepapers

ConnectCare & Unified Contact Manager

SPAN's ConnectCare is a WebRTC-based telemedicine app, which allows consumers to easily and instantly avail clinical healthcare from the providers, regardless of their location. This app is extremely useful to healthcare providers, patients and their caregivers alike.

WebRTC Security Concerns

This whitepaper covers two of the most relevant topics in communications industry today: WebRTC and security. We will introduce the problem of security in WebRTC including those traditional VoIP attacks that are going to be present in WebRTC services. Later we will mention ad-hoc WebRTC attacks and protection mechanisms, to close with an overview of identity management solutions.

Migrating Real Time Communications Services to the Web

In the Internet age, businesses that own fixed and mobile communication networks, including traditional Communications Service Providers (CSPs) of all kinds, are being challenged with some tough questions: How do we stay relevant to our customers?

Delivering Enterprise-Class Communications with WebRTC

WebRTC is an emerging industry standard for enabling Web browsers with real-time communications capabilities. It enables enterprises to enhance Web sites, empower BYOD users, and improve video collaboration and on-line meetings, to name but a few examples.

WebRTC Report Extract Reprint

This document examines the growing important of WebRTC, both generally and for telecom service providers. It considers the expanding range of use-cases, the multiple layers of interoperability likely to be desired by telcos, and some implications in terms of network integration and mobility.

WEBRTC SOLUTIONS PAPERS, SLIDES, COLLATERAL

Robust Enterprise Grade WebRTC Systems and Services


The emerging WebRTC standard has become one of the industry's hottest topics – and with good reason. Being able to "communications enable the web" has Communications Service Providers as well as Enterprises busily making plans for deployment. But, as these plans unfold, reality is starting to intrude on those plans. Our expectations of telephony services are much higher than web browsing. We expect the phone to connect instantly, operate with minimal disruption, and work seamless across any network, anywhere, at any time. There is also an understanding that phone service is inherently secure. With WebRTC, the expectation is for these applications to behave in the same manner.

This session looks at the user experience and expectations of a WebRTC Enterprise service. It will also cover how a WebRTC enterprise handles security, reliability, and interoperability within browsers and networks.

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER

The Oracle Communications WebRTC Session Controller enables communications service providers (CSPs) and enterprises to offer WebRTC services – from virtually any device, across virtually any network – with carrier-grade reliability and security.

Sales Presentation: Oracle Communications WebRTC Session Controller

Agenda:
- WebRTC Market and Opportunities
- WebRTC Challenges
- Oracle Communication WebRTC Session   Controller
- Summary

ORACLE COMMUNICATIONS WEBRTC SESSION CONTROLLER SOLUTION

Communication Service Provider (CSP) voice service revenues continue to face pressure due to shifts in communication preferences and competition from non-traditional service providers. Voice communications are now often embedded into applications outside the domain of traditional telephony voice usage. CSPs have been challenged to effectively leverage and monetize new web-oriented communications technologies.