WebRTC Solutions Week in Review: Avaya, Google, Voiceworks, NTT Communications, FRAFOS, Dialogic
WebRTC news this week placed its focus on gaining favor with businesses and individuals (including children). TMC even announced its picks for WebRTC Product of the Year.
Starting in familiar territory this week, Avaya and Google are trying to make it even easier for call centers to adopt a unified communications platform – just when you thought it couldn't get any easier. Avaya basically said it had made WebRTC ready for primetime with its release of the Avaya Agent for Chrome which leverages the Google cloud and allows agents in the workplace or at home to get connected. They only need their Chrome Web browsers and an Internet connection to get the ball rolling.
Voiceworks, the Dutch communications provider, knows there is no boundary to Web-based communications and therefore has launched a new international brand to take on the global market. Called Summa, the brand will focus on offering businesses the Voiceworks communications and collaboration products branded for the new venture. It will impress with five distinct products including Summa Connect for the addition of real-time communication to existing Web-based apps, the Summa Voice hosted PBX platform for voice services, and Summa Complete, a comprehensive UC-as-a-service platform.
Beginning in April, interested adult and child participants will be able to visit the Science Museum in Japan to explore the NTT Communications WebRTC event. It will combine the WebRTC Skyway platform with the Romotive educational robots to display a host of WebRTC-enabled smart devices and to facilitate interaction with the child-friendly robot. Although the Romo robot can work well with children, it is more of an educational tool than a toy, and parents can leverage an iPhone app to add more functionality, such as video tutorials, to the robot.
Lastly this week, both FRAFOS ABC and Dialogic announced that they were winners of the TMC WebRTC Product of the Year Award. FRAFOS won for its WebRTC gateway which provides a bridge between WebRTC applications and the session initiation protocol so companies can use both communications protocols concurrently. Dialogic's Power Media XMS media server was made to process media in areas with low bandwidth or may have data caps regarding their bandwidth usage. Server-side media processing from XMS can be perfect for those situations. For its ability to process content complaint with WebRTC standards, it has taken home the award.