WebRTC Solutions Week in Review: Mozilla, Dialogic, ECT, Citrix, Temasys, ipcortex
WebRTC Solutions news this week reflects happening at Mozilla, Dialogic, European Computer Telecoms AG (ECT), Citrix, Temasys, and ipcortex to show off their latest product releases, collaborative ventures, and product hacks the can bring real-time communications to businesses and consumers.
First off, take a look at the release of Firefox 38.0 that, while impressive for what it brought to Web browsing, came with some bugs. It was only a few weeks back when Mozilla released that version, and this week it urged consumers to update to the patched version, 38.1. There were a few fixes overall, but the most relevant issue here is the fix for WebRTC H264 video decoding for Cisco Spark native clients. That video was not being decoded correctly; the fix sets it right.
Two other enterprise developers offering WebRTC applications are Dialogic and the ECT. They both recently grabbed a major contract with a European service provider in which they will offer the provider the ETC INtellECT WebRTC Solution. Dialogic PowerMedia media processing software powers that ECT product and will allow the European operator to add real-time communications to its existing line of toll-free calling services. The client's customers will be able to use the Web portal to make voice or video calls and have their questions routed to the proper call center agents.
Although the INtellECT service will not officially launch until this summer, there are other products already on the market that are receiving their share of voice and video upgrades. Citrix's GoToMeeting is expanding to the Apple Safari and Microsoft Internet Explorer browsers with the Temasys WebRTC plugin that allows for the Web-based tech to work in non-native environments. The Citrix plugin will allow GoToMeeting Free to reach even more platforms and therefore should expand its overall reach in the communications market.