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WebRTC Solutions Week in Review: Sipwise, T-Labs, TokBox, NewVoiceMedia, Google

August 08, 2015

A partnership between Sipwise and T-Labs compliments product releases and bug fixes from TokBox, NewVoiceMedia, and Google in this week's WebRTC Solutions news.

Sipwise operates as an Austrian software manufacturer and has collaborated with Deutsche Telekom's T-Labs for some time on their RTC:engine product. The RTC:engine is a virtual WebRTC gateway API that can easily provide communication service providers with the tools they need to build suites of products for use within browsers. According to TMC, the product is ready for market. It will find marketing support in Deutsche Telekom and sales and technical support in Sipwise.

Another more well-known company in the U.S. is TokBox. It also has its own WebRTC platform for enterprises that, through a cloud-based interface, provides APIs for the creation of voice, video, and messaging applications. Its most recent announcement regarding the TokBox platform concerns availability of its session diagnostic tool called Inspector. The goal of this launch is to help developers look at content streams and identify any bugs that may occur during application usage. It can show the bitrate, latency, and packet loss of any stream and create event, user, and error logs for various levels of debugging.

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Another product launch this week comes courtesy of NewVoiceMedia. It recently released ContactWorld QuickStart, a cloud-based contact center platform that targets small and medium-size businesses. The platform allows up to 10 sales professionals to connect to customers through WebRTC by way of their Web browsers. This means that sales agents can connect from anywhere and work either in the office or at a remote location. The additional launch of QuickStart Plus includes all the basic contact center functions of QuickStart with the addition of call holding, call transfer, and conferencing for up to 25 users.

Finally, Google recently announced that it has come up with a fix for a security issue with WebRTC. It was only a couple weeks ago when public outrage hit news sites about the New York Times' ability to use WebRTC to track private IP addresses. In addition to teams at Firefox and Chrome which have suggested fixes to the problem for end users, Google has released the WebRTC Network Limiter that will tell WebRTC not to use certain IP addresses. Unfortunately for users, however, use of this product could also lower performance while it boosts security.

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