Wheelings & Dealings: 3CX Announces Partnership with Fusion
3CX, developer of the PBX 3CX Phone System, has announced a partnership with Fusion, a cloud services provider.
"3CX is looking forward to this partnership with Fusion and with the latest version of 3CX Phone System, Version 14, customers will be able to leverage the services offered by Fusion as a SIP trunk provider in addition to all the cool new features of the PBX,” Kyle Asbury, sales manager at 3CX for the U.S. and Canada, said.
The PBX 3CX Phone System is a software-based system that completely replaces wired PBXes completely. It also supports Windows, Mac, Android, and even Linux clients. Its WebMeeting system also uses WebRTC for browser-to-browser and click-to-call sessions. The latter is especially useful for contact centers, as customers can get in touch without having to pick up their phones.
While VoIP and videoconferencing capabilities are great, they’re only as good as the underlying network. With a number of major corporate clients, including Boeing, McDonald’s, Hugo Boss, Harley Davidson, just to name a few, reliability is important for 3CX.
VoIP and videoconferencing are particularly sensitive to network latency, causing choppy audio and video connections.
Fusion provides a reliable network for SIP and videoconferencing applications. Fusion is now available as an IP solutions provider in 3CX’s management console. This will save clients time in optimizing their networks for VoIP.
“Fusion is pleased to have successfully renewed its certification with 3CX Phone System. The completion of this interoperability testing strengthens our partnership with 3CX, benefitting both our partner community and our customers with secure and proven access to the complete portfolio of Fusion’s cloud services,” Fusion president of Business Services Russell P. Markman said. “We’re excited about this technical accomplishment, which supports Fusion’s growth initiatives and providing our 3CX partners with the most advanced, secure and reliable SIP trunking service in the industry today.”
Edited by Maurice Nagle