FROM THE WebRTC Solutions EXPERTS
- Iskratel to offer Veeting Rooms WebRTC Service
Iskratel to offer Veeting Rooms WebRTC service as white-label offering reflecting growing industry trend.
- Inaani Supports PTC Conference with WebRTC Demonstration
The Pacific Telecommunications Council (PTC) acts on behalf of telecommunications companies in the Pacific region of the globe. Its members from more than 40 participating countries promote the development of telecom services such as mobile and Web-based real time communications (WebRTC).
- Double Seeks to Improve Telepresence Concept with Double2
Double Robotics recently unveiled the latest model of its telepresence robot, the Double2. Its new features will allow the unit to maintain better balance while moving over cords and other obstacles on the ground.
- QuickBlox Video Chat SDK Supports Group Calls
Quickblox has released the next generation of its Video Chat SDK. Now, webmasters can embed video chat that supports group calling into their websites.
- CafeX's New KickStart Program Ready to Boost Customer Engagement
CafeX Communications has something of a new product in its works known as KickStart, and it's a product that may shake up a lot of customer engagement as we know it. Being compared to its namesake Kickstarter.com, it's been called a tool that gives creative people the ability to add communications tools to an application, allowing users to better provide feedback about the apps in question, among other things.
- Sonus Networks Releases WebRTC Services Solution 1.1
Sonus Networks has continuously provided support for desktop and mobile communications through its WebRTC Services Solution software. The company's latest announcement regards that flagship platform's transition to version 1.1, and with it, a number of new features that help support up to 97 percent of mobile devices in users' hands.
- What the Vidyo VP9 Release Means for WebRTC
With over 37 bugfixes and new added features, Chrome48 is now being enhanced with scalable WebRTC and VP9 updates. As Chrome collaborates with Vidyo to release the new VP9 codec, cross-platform delivery will now allow video calls to take place through the same high quality it always has but with a 40 percent lower bitrate than the previous VP8 codec. This leads to improved HD-calling at the previous bitrate through the WebRTC open source project. The downfall is that it will take up an additional 15 percent of CPU.
- A New Standard in CRM for Commerce, Healthcare and Remote Workforces
A sharp increase in online sales shows that consumers are learning to trust brands through interactive experiences and online platforms. A "buy it now" mentality has influenced the demand for most brands to shift the way they do business and often changing the first point of contact between the brand and the consumer. Most importantly, this adoption has led to an increased need to meet the consumer "at the door" with a qualified sales specialist and customer service representative in assisting the consumer in an enriched shopping experience.
- Google Announces Chrome M48 with VP9 Codec Support
Google made an anticipated announcement surrounding the popular Chrome Browser. The latest version to be released is Chrome M48. The update supports the new VP9 Codec across all platforms. This codec allows video calls that will deliver high quality video, while simultaneously lowering the bitrate to a 40 percent lower bitrate when compared to H.264 and VP8 technologies. The bottom line is that HD video can now be delivered at standard definition bitrates and even higher quality video can be transmitted at existing bitrates.
- Four Leading European Carriers Implemented ECT WebRTC Solution in 2015
European Computer Telecoms AG (ECT)successfully implemented its WebRTC-based solutions with four European carriers.
- NetFlix Takes Notice of WebTorrent Technology
WebRTC-based technology of WebTorrent attracts the notice of Netflix.
- Measuring Your Impact on the WebRTC Customer Experience
There are several factors that significantly affect the quality of a WebRTC call: cost, connectivity, available bandwidth, etc. These factors tend to seriously impact the customer experience. And even if users will judge the reliability of a service based on those factors, it is important to know that only a select few of them can be controlled.
- WebRTC Solutions Week in Review: Ericsson, QuickBlox, Google, Code Creator, Radish Systems
WebRTC Solutions news this week focuses on the efforts of Ericsson, QuickBlox, Google, Code Creator, and Radish Systems. Recent product releases and updates address mobile, desktop browsers and cloud-based development of applications.
- Radish ChoiceView WebRTC Brings Video to Contact Center Interactions
Radish Systems adds ChoiceView WebRTC to enhance real-time customer experience interactions with contact centers.
- Doing Away With Your Company Phone Number
Even with all of the new advancements in customer service, the lasting image of helping out consumers is a contact center with a listed phone number, filled with agents talking customers through their issues. Yes, verbal communication is still the most popular and effective means of providing customer service, but new innovations in WebRTC technology are here to help cut costs while maintaining effectiveness.
- Code Creator Unleashes Red5 Media for Easy Cloud Development
In the world of technology, there is never any time to waste. That is exactly why Code Creator has released Red5 Media for the cloud. Code Creator, based out of Hartford, Connecticut, is a partner in the Amazon Web Services (AWS) ecosystem. The Red5 product is an open source media streaming server that was created as an alternative to the Flash Communication Server. It is newly available as a turn-key development environment (CDE).
- Chrome 47 Boosts WebRTC Developments
It might be a Skype killer, the next big thing in communications, or just another addition to the growing panoply of business tools. It's Web-based real time communications (WebRTC), and the new release of Chrome 47 brought with it a set of new tools to bolster WebRTC on several fronts.
- QuickBlox Announces Support for Android Group Video Chat
QuickBlox provides developers with its Q-municate software development kit (SDK) so businesses can easily integrate video calling and instant messaging into their mobile apps. Its mobile backend operates in the cloud and can assist with both Android and iOS app creation.
- Ericsson Updates its WebRTC Mobile Browser
The WebRTC-based web browser known as Bowser has inched closer to commercial reality, with an experimental version 0.6 release.
- WebRTC Solutions Week in Review: AT&T, Cisco, IETF, VoxImplant
TMC's Peter Bernstein has been all over the WebRTC codec wars, so it is no surprise that the latest information surrounding the IETF has found his name in the byline. He notes a report from Orange, a supporter of improvements to codecs that drive WebRTC, that pushes forward three additional codecs that could eliminate the need for audio transcoding. Those three codecs - adaptive multi-rate (AMR), adaptive multi-rate wideband (AMR-WB), and G.722 - can support hundreds of millions of communications terminals at once; they may also provide a path to eliminating royalties from the equation.
- Get Back to Basics for User-Friendly WebRTC Apps
WebRTC is a simple way to add real-time voice and video into applications that are then available natively within a browser. But developers need to take into account essential considerations for making the experience feel seamless to the end user. The first step in that is considering what a user needs to do in order to initiate or join a call.
- WebRTC Coming to Russia Courtesy of Unify
One of the more interesting aspects of WebRTC is it universal appeal. As witnessed by global developer interest at various hackathons, the embrace of WebRTC by service providers such as Orange, Telefonica and NTT DOCOMO just to name a few, along with support from major unified communication (UC) solutions providers, 2015 has been a good year for WebRTC, with 2016 looking even more promising.
- VoxImplant Introduces Video Call Recording
As we see technology like Voice over IP (VoIP) and WebRTC solutions mature and evolve, more companies are turning to video conferencing as a main source of communication. The antiquated way of conducting meetings has changed thanks to the advent of video conferencing software. In the past, setting up video conference calls was a major hassle. I know, because I used to try to set them up. It was a process of making sure that everyone had compatible equipment.
- Information Added to IEFT Draft on WebRTC Audio Codecs for Interoperability
Given all the buzz in the past year regarding "codec wars" and the need for universal interoperability regarding WebRTC adoption, it is always useful to check in on The Internet Engineering Task Force (IETF) Networking Group to see what is on the minds of those seeking to push WebRTC ahead.
- Wheelings and Dealings: Cisco Eyes Acano Acquisition for Video-Delivery Strategy
Cisco recently announced its intent to acquire Acano Limited, a company that provides conferencing software and related infrastructure. The acquisition is part of Cisco's overall long-term video-delivery strategy. The company intends to provide "the best collaboration experience across every endpoint, every screen, every workspace, and to every user."
- 6 User Experience Must-Haves in WebRTC
The focus on real-time communications as of late has centered much on the capabilities of WebRTC. The open source foundation of a browser agnostic technology promises to enable connectivity for voice, video and data in ways we could only previously accomplish with expensive software or challenging plug-ins.
- WebRTC Solutions Week in Review: webrtcHacks, ECT, Blue Jeans, TokBox
This week at WebRTC Solutions, there was talk about privacy in communications at webrtcHacks, service provision from ECT Technology to a Scandanavian telecom, extension of the Blue Jeans network, and collaboration between TokBox and Fox Sports.
- TokBox Launches WebRTC Application Exclusively for Fox Sports
Tokbox has been making a name for itself in the real time communication market. The firm has been demonstrating all the different fields in which WebRTC can benefit a company, such as education. This week, the company announced the launch of an interactive broadcast solution that will be used exclusively by Fox Sports.
- Blue Jeans Network Leverages Feedback from Influential Client Base
With a mission to "make video communications as easy and pervasive as audio communications are," Blue Jeans Network continues its journey in "enabling more effective collaboration at work, at home and on the road" through its most recent release of Blue Jeans 3.0.
- ECT Technology to Supply Scandinavian Telecom with WebRTC Technology
Although the adoption rate of WebRTC is not the same in Europe as it is in the US, the technology's benefits are now being recognized by individual users, businesses and service providers. According to European Computer Telecoms AG (ECT), an unnamed Scandinavian service provider has ordered its complete line of WebRTC solution.
- Is My WebRTC Application Tracking Me?
There are few technologies out there that don't have privacy concerns. Recently, privacy experts turned their eyes to Web-based real time communications technology to see if WebRTC can be used to track its users.
- WebRTC Solutions Week in Review: Masergy, Crosswalk Project, Microsoft, OpenWebRTC
A number of product releases mark the WebRTC Solutions landscape this week. Contributors to those marks include Masergy, Crosswalk Project, Microsoft, and OpenWebRTC, which offers a blog post abou the state of browser support for WebRTC.
- OpenWebRTC 0.3 of iOS SKD is Available
Let's face it: the goal of WebRTC is to be available, or at least interoperable, "E"verywhere. As has been pointed out on the WebRTC Solutions Community site many times, the history of communications technology is that all boats rise when the tide comes in. This has been true whether discussing first telephony or things like facsimile, email and SMS. It has also been one of the challenges of universal unified communications (UC) adoption and use.
- Skype's Share Button and its March to Social Ubiquity
Skype is rolling out its own share button, joining Facebook, Twitter, Reddit, and other media-sharing services fighting for your loyalty. The button - one of the small, linked logos in the corner of a news article, blog, or other online content - will let Skype users easily send interesting links to their Skype contacts.
- Crosswalk Project Available for Windows
- Masergy Launches WebRTC Enabled Cloud Video Conference Service
The ability to readily collaborate with internal and external employees, partners and customers has introduced increased productivity within companies. The new WebRTC enabled Virtual Meeting Room (VMR) cloud video conference service by Masergy extends the collaborative process with an easy to deploy platform.
- WebRTC Solutions Week in Review: Voice4Net, Rabbit, TruConf
This week in WebRTC Solutions news, TMC discussed the "flexibility factor" with Voice4Net, wrote about how to add security to their communications, announced Rabbit's jump to iOS, and profiled the cloud-based TruConf Server video conferencing software.
- WebRTC and Webinars: A Great Match
Making webinar participation easier and more secure is something webinar hosts such as myself are always interested in. It was thus attention grabbing that the latest TruConf Server 4.3.5 enterprise video conferencing service solution includes WebRTC functionality.
- Rabbit Makes the Jump to iOS
Back in 2014, we got word about Rabbit's interaction with video chat, and how the company was set to make the whole thing a lot simpler to work with. Now, after extensive development, Rabbit is bringing its brand of highly-simplified communications to iOS devices, and getting in on the huge market therein.
- Protecting Your IP Address in WebRTC
The increased adoption of WebRTC means more individuals and businesses will be using this technology as part of their online communications solutions. As with everything digital, the more people use it, the more it becomes a target by cybercriminals. The recent announcement that two browser features, HTTP Strict Transport and HTTP Public Key Pinning, could be exploited for tracking purposes has also exposed the same vulnerability to WebRTC.
- Voice4Net Discusses 'The Flexibility Factor'
Ease of customization and use are what Voice4Net's contact center solutions are all about, as Rick McFarland, CEO and president of the company, told TMC CEO Rich Tehrani at the recent ITEXPO event.
- WebRTC Solutions Week in Review: Agora, Sococo, Future Market Insights, BroadSoft, Oracle, Apple
WebRTC Solutions news this week includes product announcements and reports from Agora, Sococo, Future Market Insights, BroadSoft, Oracle, and Apple.
- Speculation about WebRTC and Apple
I am constantly asked, "So where do you get all of information and resources for the WebRTC Solutions Community?" While the list of trusted sources I employ is way too long for this space, and I like to believe our community is your preferred destination for keeping ahead of the game when it comes to WebRTC news and insights, I also like to identify distinct voices that I follow whose thoughts are worth considering.
- BroadSoft and Oracle Team for Improved Collaboration Communications
Communications now means being available at all times across devices, systems and locations. The new integration of BroadSoft's UC-One service offerings and Oracle Communications' Unified Communications Suite will make it possible for users to connect with greater ease without any compatibility issues.
- Robust Global Web RTC Growth Forecasted
Future Market Insights (FMI) is out with a new report, "Web Real-time Communication (RTC) Solution Market: Global Industry Analysis and Opportunity Assessment, 2015-2025". As a frame of reference, particularly for looking at market drivers, the report provides the various segmentation, vendor analyses, and regional adoption rate rationale for a prediction that the global WebRTC solution market will expand at a CAGR of 45.2 percent during the forecast period.
- Sococo Connects Remote Employees with Virtual Office
Sococo has announced a new program to help remote employees connect to each other easily. The new program will attempt to recreate a physical office, showing employee names in a virtual office space.
- Agora Publishes Influential WebRTC Book in Chinese
At the inaugural Real Time Web Solutions Conference in Beijing, China on November 10-11, 2015, Agora, a communications as a service (CaaS) provider, will publish their seminal WebRTC book in Chinese.
- WebRTC Solutions Week in Review: Mitel, IceLink, Video Call Center, Talky
WebRTC Solutions news this week covers a number of product releases and enhancements from big and up-and-coming names in the field such as Mitel, IceLink, Video Call Center, and Talky.
- Talky Moving to Smaller Screens Following User Feedback
Normally, aspirations of making it to a screen involve the big screen, but Talky has its sights set on something a little humbler and a lot more useful. Talky wants to dominate the smaller screens, after getting its share of feedback about the Talky Web interface.
- Video Call Center App Allows for Video Call-In Shows Across Platforms
The Video Call Center has announced that it has created an application, Video App Choice, which allows users to host video call-in shows regardless of what video platform they're using.
- IceLink API Updated for Microsoft Edge Browser
Frozen Mountain Software recently announced that IceLink, a software development kit (SDK) provided by the company that enables WebRTC support for Internet Explorer as well as Windows, Xamarin, Android and iOS applications, is now supported on Microsoft's new Edge browser.
- Mitel Announces Strategic Vision for Mobile-First World
In order to address the growing mobile-first world, global communications company Mitel has announced its strategic vision for how it can help businesses eliminate the barriers between their own networks and separate mobile networks, which can find assistance in cloud computing.
- Zendesk Adds LiveOps Telephony, Contact Center Capability to Operations
It's usually good news when a company-particularly one like Zendesk-adds options on to previous releases. So it should prove a welcome development that Zendesk turned to LiveOps to add telephony capability to Zendesk's operations, providing an even more functional contact center option to the field.
- TokBox Shows Benefits of Embedded Real-Time Communications for Education
TokBox, a delivery model for education that no longer requires students to be present in classrooms, is going to demonstrate its applications at the 21st Annual Online Learning Consortium International Conference held October 14-16 in Orlando, Florida.
- VoiceNation Highlights Benefits of its Open Source Live Answering Software
The call center industry is undergoing a revolution as new technologies are becoming available for operators. The new Open Answer open source live answering software from VoiceNation is the latest offering to change the delivery of call center services with a free-to-download, install, and modify solution.
- Intel Releases Collaboration Suite for WebRTC v2.8
Intel Collaboration Suite (CS) for WebRTC v2.8 is another new offering in the WebRTC solutions landscape. Senior editor Peter Bernstein breaks down the specs.
- WebRTC Solutions Week in Review: Intel, VoiceNation, TokBox, Zendesk, LiveOps
This week in WebRTC Solutions news, Intel announced the latest release of its Collaboration Suite for WebRTC, VoiceNation showed off its live answering software, TokBox confirmed its participation in an upcoming education conference, and Zendesk noted its inclusion of LiveOps telephony and contact center to its operations.
- WebRTC Solutions Week in Review: Dialogic, PubNub, Speakfree, Sinch, Ovum, LiveOps
This week in WebRTC Solutions news: Dialogic announced the release of its PowerMedia XMS 3.0 server, PubNub and Speakfree offer communications services to refugees, Sinch discusses the future of WebRTC, and Ovum names LiveOps as a cloud contact center market leader.
- Ovum Names LiveOps in its Multichannel Cloud Contact Center Decision Matrix
The recently released Ovum Multichannel Cloud Contact Center Decision Matrix reviewed many of the solutions available in the market place, and it named LiveOps a market leader.
- Sinch Asks Expert Community about Future of WebRTC
They reached out to 24 top WebRTC experts and influencers, to discuss the future of WebRTC in 2015.
- PubNub and Speakfree to Provide Communication Services to Refugees
International Humanitarian Organizations have been swamped by the European refugee crisis. So PubNub's collaboration with speakfree, an app that provides much-needed communication to displaced persons, couldn't have come at a more opportune time.
- Dialogic Announces PowerMedia XMS 3.0 Server
Dialogic has announced the release of its PowerMedia XMS 3.0 server, allowing for advanced WebRTC applications.
- WebRTC Solutions Week in Review: Dialogic, CafeX, 3CX, Fusion, Oracle, Prosodie-Capgemini
News coming to WebRTC Solutions this week resulted in a Dialogic director's post about the nature of WebRTC codecs, a new hire at CafeX, a partnership between 3CX and Fusion, and the launch of Oracle's session controller at Prosodie-Capgemini.
- Prosodie-Capgemini Deploys Oracle Communications WebRTC Session Controller
Despite early skepticism as to whether WebRTC was ready for B2B as well as B2C applications and services, proof that the real-time communications standard is ready for industrial strength usage is beginning to emerge around the globe. The latest indication of this is the announcement from Prosodie-Capgemini, the France-based service provider and subsidiary of Capgemini which specializes in customized call centers and has deployed Oracle Communications WebRTC Session Controller.
- Wheelings & Dealings: 3CX Announces Partnership with Fusion
3CX, developer of the PBX 3CX Phone System, has announced a partnership with Fusion, a cloud services provider.
- Dave Phillips Joins CafeX as Managing Director for EMEA and Asia-Pacific Regions
CafeX Communications, a leading provider of real-time engagement solutions for mobile and web platforms, has hired Dave Phillips to spearhead sales and business development activities in Europe, the Middle East, Africa, Asia, and the Pacific Region.
- The WebRTC Codec Conundrum
Lessons for WebRTC developers as a result of questions regarding codec support.
- WebRTC Solutions Week in Review: Microsoft, AT&T, KelCor
This week in WebRTC Solutions news, Microsoft finally gets into the WebRTC game with its new Edge browser, AT&T promotes its latest real-time communications application infrastructure, TMC speaks about the impact WebRTC is having on customer service, and KelCor notes the action items businesses should embrace to improve their own operations.
- IBM WebSphere Liberty Real-Time Communications and WebRTC
If you are still skeptical about the momentum WebRTC is gathering, particularly with developers with an eye on the enterprise, you need to rethink things.
- 6 Common Sense WebRTC Recommendations Worth a Read
The great thing about being part of a robust community like WebRTC has been the willingness, dare I say zeal, of various community members to share insights on everything from technical challenges to be overcome to how WebRTC can change for the better how organizations can do better business. In that light, I was delighted to read an item on AT&T's developer community by guest poster Brent Kelly, President and Principal Analyst at KelCor, Inc. with the title, "6 Actionable WebRTC Recommenda?tions To Help Innovate and Disrupt How You Communicat?e." To paraphrase a line from the movie Jerry McGuire, he had me with the headline and the entire post is worth a read.
- WebRTC's Impact on Customer Service Proves Powerful
Customer service these days is a major part of any operation. Keeping customers happy improves the chances that these will be repeat customers, and repeat customers help ensure long-term cash flow. But poor customer service can do a lot of damage, and turn even repeat customers into former customers, an occasionally poisonous condition that can spread and make a lot more former customers. Some are therefore looking to Web-based real time communications (WebRTC) to make the big difference and help keep repeat customers in the fold.
- Microsoft Enables Skype for Web and Outlook to Run in Edge Browser without Plugin
In exciting news for the real-time communications space, Microsoft has made Skype for Web available without plug-ins in its new Microsoft Edge browser. Redmond has made the Object RTC (ORTC) APIs available for preview, enabling real-time audio and video to run on top of the browser without plugins, which translates to faster and better quality communications for users of Skype for Web and Skype for Outlook.com.
- WebRTC Solutions Week in Review: 1Stream, NetFortris, Cisco, TMC
This week in WebRTC Solutions news, the industry caught hold of contact center environments, videoconferencing, and video compression. 1Stream, NetFortris, and several other industry giants have been making gains in all these areas. In addition, TMC has joined several partners who will host and sponsor an upcoming WebRTC conference in Beijing this November.
- NetFortris WebRTC-Enabled Cloud-Based Videoconferencing and Desktop Collaboration Solution
NetFortris enhances its cloud-based video conferencing and collaboration portfolio with WebRTC supported offering.
- TMC to Co-sponsor Upcoming WebRTC Conference
A number of marketing media and communications companies recently released their joint announcement of an upcoming WebRTC conference that will take place in Beijing this November.
- 1Stream Releases Platform 2.5
As a provider of cloud-based contact center technology in South Africa, 1Stream has announced the release of Platform 2.5 to give operators tools for addressing the fast-changing contact center environment.
- Industry Giants Align to Create a Video Compression Alternative to HEVC
Amazon, Cisco, Google, Intel, Microsoft, Mozilla and Netflix have come together to form The Alliance for Open Media in a move to produce a royalty free video codec that will be a more affordable option than the current next-generation video codec known as H.265.
- WebRTC Solutions Week in Review: Okee, BloodNet, Coviu, 3CX, Microsoft, Switch
A review of WebRTC Solutions news this week reveals real-time communications' reach into the medical field, mobile business communications, browser-based high-definition video, and video calling across desktop and mobile devices. Respectively, Okee, BloodNet, Coviu, 3CX, Microsoft, and Switch all strut their stuff.
- Switch Releases Video Calling Beta
Switch develops a business phone system for Google Apps. It allows enterprise users to have a single work-based phone number for all their devices-everything from desktop to mobile-to make it easy for customers and associates to reach them. The company's latest announcement regards its release of video calling to enhance that access even more.
- Microsoft Edge to Support VP9
The VP9 is an open source and royalty free video coding format developed by Google that offers efficient compression to stream HD content at lower bitrates, and according to Microsoft, it will be available in Windows Insider Preview builds in the near future.
- 3CX's New Phone System Version Brings New Level of Mobile
There's a lot of business going mobile these days-it's called a "mobile workforce" for a reason, really-and so it's not surprising to see more services take on a more mobile slant. 3CX, meanwhile, recently released Version 14 of its 3CX Phone System for Windows, and this version puts a lot of extra push into that mobile operation that should give companies something to think about when it comes to a public branch exchange (PBX) system.
- Top Health Award from iAwards Goes to Okee with Medical Imaging App
Okee wins iAwards for WebRTC-based medical imaging app.
- WebRTC Solutions Week in Review: AT&T, Radisys, Google, Congo
The review of WebRTC Solutions news this week begins with several accolades for the top companies in the field. The first recognition comes from AT&T which recently posted the "Top 19 Companies in WebRTC" on its blog. The extensive list provides some detail about why the companies made the list, so this review will begin by mentioning just the top five.
- Boulder Startup Targets Legal Industry Leveraging WebRTC
Frequent visitors to the WebRTC Solutions Community know that one of the things we like to do is look at new/disruptive capabilities that WebRTC is enabling in various vertical markets. In this regard a new entrant as a vertical to be transformed is in legal services. This time, innovation comes courtesy of an Entrepreneurial Class project at Colorado University at Boulder which led to creation of Congo (Congo.io).
- Radisys vMRF Wins TMC 2015 Communications Solutions Product of the Year Award
TMC has given Radisys a 2015 Communications Solutions Product of the Year Award for its Virtualized Media Resource Function (vMRF).
- AT&T Provides List of Top 19 WebRTC Companies
The WebRTC Solutions Community is hopefully a place you have bookmarked as a vital resource of WebRTC news and insights. It also is a place where the word "community" is one we like to emphasize. With this as context, a recent blog by Edward Schmit, Executive Director at AT&T Mobility relating to his experience at TMC's recent WebRTC Conference & Expo is a nice community service that deserves recognition.
- Google Chrome M45 WebRTC Release Highlights Update
Google's Chrome browser supports WebRTC, and hence is a force to be reckoned with when it comes to accelerating capabilities and fixing problems as WebRTC matures. So it is never a bad idea to check in and see what the good folks at Google are doing. In fact, in recognition that it is the end of the summer vacation for those of us in the northern climes, as a bit of a WebRTC Solutions Community public service announcement, below is a summary of Google's latest WebRTC PSA as related by Google's Christoffer Jansson.
- WebRTC Solutions Week in Review: Frozen Mountain, NetSapiens, VeriShow, Comcast
A number of companies released new products this week that deal directly with WebRTC. In the WebRTC Solutions weekend wrap-up, this piece will highlight the efforts of Frozen Mountain, NetSapiens, VeriShow, and Comcast.
- Comcast Using WebRTC for Live Streaming App
The utility of WebRTC continues to expand as the value of real-time sharing becomes apparent across a broad expanse of vertical markets including use in communications services for home as well as work. In fact, an interesting example here in the U.S. comes from major cable TV network provider Comcast which has announced the expansion of its Xfinity Share app.
- VeriShow for Salesforce: Integration for Enhancing Customer Interactions
For frequent visitors to the WebRTC Solutions Community, it might seem sometimes that the only hotbed of WebRTC implementations is for enhancing contact centers. And, while this is not the case, the fact that in-browser multiple media real-time interactions for customer facing employees, i.e. contact center agents and sales people, is clearly a place where WebRTC can make a significant difference in customer satisfaction as well as the bottom line.
- NetSapiens Releases Enhancements to SNAPsolution Including WebRTC Deployment
VoIP and Unified Communications (UC) solutions provider NetSapiens has a stated mission of enabling communication service providers (CSPs) to "join together as a collective force" to help drive positive outcomes for the industry as a whole. In fact, the company's SNAPsolution platform is popular with CSPs and is unique in several respects.
- Frozen Mountain Adds Screen Sharing to IceLink
Frozen Mountain has announced that it has added screen sharing to its IceLink WebRTC stack.
- WebRTC Solutions Week in Review: Ericsson, AT&T, Temasys, Deltapath
WebRTC Solutions news this week reaches into some avenues for learning such as WebRTC news sites, a developer lab AT&T is conducting to bring this new technology to the uninitiated, and product updates and releases from Temasys and Deltapath.
- Deltapath Gateway Extends Collaboration Capabilities of Skype for Business
With all of the attention being paid to Microsoft's Skype for Business as the emerging 800 pound gorilla in the real-time unified communications and collaboration (UCC) market, attention also must be paid to those who are extending the utility of Skype of Business as well. One such company is UCC solutions provider Hong Kong-based Deltapath which has announced the release of Deltapath frSIP Skype for Business Gateway.
- Temasys Upgrades Its WebRTC Plugin for Safari and Internet Explorer
Temasys understands the true value of solutions that offer WebRTC communications and allow that kind of service quickly and easily to its users. To that end, the firm has just announced its latest release in the form of an upgrade to its WebRTC plugin for both Internet Explorer and Apple's Safari browsers. This particular upgrade brings the normal little upgrades and bug fixes that companies are always launching in order to make their product work that much better.
- Opening WebRTC to the World
Thanks to the good folks at Ericsson, the first version of the OpenWebRTC implementation, developed at Ericsson Research, as the name states is open source. And OpenWebRTC and Bowser were released publicly, and free, in October of 2014 to create traction and build that wise crowd.
- Free AT&T DevLab Session to Introduce Coders to WebRTC
WebRTC is making waves in the telecommunications community with its universal nature and ease of use. Still, there are many developers who have not tried the new technology, so AT&T is offering its own coding workshop next week to provide a formal introduction.
- WebRTC Solutions Week in Review: Deutsche Telekom, Digium, Cisco, Ericsson
WebRTC Solutions news this week showed Deutsche Telekom's replacement of standard messaging app, Digium's new software development kits for Android and iOS, Cisco's attempt to reform WebRTC codecs, and the future of Ericsson's Connected Digger program.
- Cisco Project Thor Seeks Path to a Royalty-Free Video Codec
We thought everyone had put their guns back in their holsters when the community decided to support not one but two next generation codecs, Google's proprietary VP9 codec, and the industry standard H.265 (HEVC) codec, which is the successor to H.264 (AVC). However, as a recent blog by Jonathan Rosenberg Cisco Fellow and Vice President points out, there is still trouble in paradise, which Cisco is attempting to resolve with the launch of Project Thor.
- Digium Releases SDKs for WebRTC and Messaging on iOS and Android
Huntsville, Alabama-based Digium, Inc., the Asterisk Company, has released its software development kits (SDKs) for Android and iOS for its Respoke platform with the stated objective of simplifying the process of adding live, in-app communications capabilities to mobile applications.
- Ericsson's Connected Digger Technology Could Revolutionize Construction Projects
Isil Yalcin, president of Ericsson North East Africa recently demonstrated what the company calls 'Connected Digger' technology. Through WebRTC and real-time video, this technology can be used in construction projects like the recent New Suez Canal expansion. If the technology was widely adopted by the construction industry, it would dramatically change how projects operate.
- Deutsche Telekom Launches Messaging App in Albania
Jibe-which supports WebRTC in its application-has announced that Deutsche Telekom's subsidiary Telekom Albania has launched its own rich IP communications service backed by Jibe's IP Communications Cloud.
- WebRTC Solutions Week in Review: Sipwise, T-Labs, TokBox, NewVoiceMedia, Google
A partnership between Sipwise and T-Labs compliments product releases and bug fixes from TokBox, NewVoiceMedia, and Google in this week's WebRTC Solutions news.
- NewVoiceMedia launches ContactWorld QuickStart for SMBs
For members of the WebRTC Solutions Community it will not come as a surprise that contact centers continue to be the low-hanging fruit for WebRTC-based new services. An example of this is the announcement from cloud-based customer experience solutions provider NewVoiceMedia which has launched ContactWorld QuickStart for the SMB market.
- Sipwise and T-Labs WebRTC Platform Partnership: RTC:engine Ready for Market
If you are not aware of Austrian software manufacturer Sipwise and Deutsche Telekom's T-Labs collaboration the WebRTC-based RTC:engine, you may wish to check in on what the partners have been up to recently. Not only have they concluded a cooperation agreement for marketing and developing the communication solution RTC:engine, but they also have committed to further develop the T-Labs software platform ComX with RTC:engine.
- WebRTC Specialist ToxBox Introduces Session Diagnostic Tool
In many ways WebRTC is still in its early maturation stages. The level of innovation across the emerging WebRTC ecosystems continues to accelerate, and is proving to be a great thing to watch. A recent example of this comes with the introduction by Tokbox, part of Telefonica Digital, a division of Telefonica S.A., continuing to push the envelope to improve WebRTC functionality so that it is both carrier and enterprise grade as solutions get developed and deployed. In fact, an example of this comes with the recent introduction on the company's blog of the availability of its new session diagnostic tool, Inspector.
- Google Has a Fix for WebRTC VPN-related Privacy Issue
It is always nice to report some good news and this is one of those instances. For those of you who may remember, a few weeks ago there was a major uproar about the revelation that the New York Times site could leverage WebRTC to track the private IP address of visitors without their permission. That obviously got more than a few people upset when it became public-despite the fact that as far back as February of this year this was uncovered by security researchers as an issue.
- WebRTC Solutions Week in Review: Avaya, Bitphone, NTT Communication, FreeConference
WebRTC Solutions news this week covers Avaya's new product for emergency responders, Bitphone's pay-as-you-go phone plans, NTT Communication's addition of speech recognition to its API, and FreeConference's work to lower calling costs in the U.K.
- FreeConference.co.uk Replaces 0844 with 033 to Provide Free Conference Calling
The company announced that its original free conference calling service, appropriately named FreeConference, has been joined by a new dial-in number in the UK using the 03 numbers. These are numbers which are being promoted as being a more affordable alternative to the UK's chargeable 08 numbers. The objective is to make the free in-browser Web conferencing capabilities an attractive alternative to traditional dial-in numbers avoiding expensive bridging fees.
- NTT Communications Offers Speech-recognition API for Multiple Browsers at No Charge
When it comes to service providers leveraging WebRTC, there can be little doubt that Japan's NTT Communications (NTT Com) is at the forefront. As has been documented over the past several months, NTT Com has been aggressively developing and marketing the WebRTC-enabled capabilities of its SkyWay service. The news from Tokyo this week is that the company has announced the immediate availability of what is being billed as "the world's first speech-recognition application programming interface (API) compatible with multiple browsers, available for no charge on SkyWay."
- BitPhone Allows For Cheap Calls Paid For By Digital Currency
When it comes to the always on, WebRTC world, there are a couple of ways people are attempting to stay sane. One of the best ways people can accomplish this is taking great advantage of what being entirely online can mean to both the business world and single users. BitPhone is one relatively new application that is looking to show just what WebRTC can provide its users. The application allows for its users to make both cheap and secure phone calls online using bitcoin as a pay-as-you-go system.
- Real-time Multimedia Coming to 911 Call in New Jersey Township
The development of information and communications technologies has introduced new ways for 911 emergency centers to start receiving information. Text-to-911 is a step in the right direction, but Avaya has created a solution that is going to take this process many steps forward.
- WebRTC Solutions Week in Review: Frozen Mountain, Kurento, ACS, Acision
The lesson readers can learn from this week's WebRTC Solutions news is that videoconferencing may be easier than you think. With a report from Talk Business and product releases and updates from Frozen Mountain, Kurento, and ACS and Acision, there is a lot of progress in the market to back up that point.
- KMS v6.0 is Going into Production
There is news from Kurento that its Media Server v 6.0 (KMS v6.0) after a bit of a gestation period is going into production. As Kurento notes in making the announcement to its community, the new release is in reaction to input from community members looking for enhanced stability, efficiency and monitoring capabilities.
- ACS Partners with Acision to Enhance WhichApp with WebRTC
Asset Consulting Services (ACS) is known for its development of the WhichApp real-time messaging mobile app. More than 700,000 people have used the service to send private messages, and with the release of WhichApp Now in May 2015, those users have had access to real-time video that a partnership with Acision has made possible.
- Videoconferencing on a Mobile Device is Easier Than You May Think
Reese's Peanut Butter Cups had a slogan back in the 1980s that declared the combined forces of chocolate and peanut butter contained therein to be "two great tastes that taste great together." Videoconferencing and mobile devices are two such "tastes" that taste great together. Though some may think it an impossibility, a new report from Talk Business shows videoconferencing from a tablet or smartphone is actually much more doable than expected.
- Frozen Mountain Adds Real-Time Data Streaming to IceLink Following Best WebRTC Tool 2015 Award
Langley, British Columbia-based Frozen Mountain, creators of IceLink, a cross-browser WebRTC stack, has announced enhancements to IceLink that enable it to go beyond audio/video conferencing to support all forms of data transmission including text chat, file transfer and more through the use of reliable data channels.
- WebRTC Solutions Week in Review: TokBox, Deloitte Digital, Research and Markets, Drum
WebRTC Solutions news this week shows off industry reports from TokBox and Deloitte Digital as well as Research and Markets. Drum also makes a showing with its latest cloud-based Web meetings conferencing platform.
- WebRTC Use by New York Times Creates Privacy Hubbub
Just in case you missed all of the commotion this week, WebRTC was placed right at the center of an interesting privacy problem as a result of its use by the venerable New York Times (NYT) on its Nytime.com website to track the private IP address of visitors. While NYT apparently is not using the information gathered for nefarious purposes, unless you consider building better visitor profiles for marketing reasons nefarious, there are two obvious problems here.
- Startup appear.in Leverages WebRTC for Video Chat App
Startup appear.in uses WebRTC to create innovative video chat application.
- Drum's ShareAnywhere Beats the WebRTC Drum
You may not know them, but U.K.-based Drum (with the catchy URL www.thisisdrum.com) is making some noise in the web meetings area with its new product ShareAnywhere. A division of telecoms software solutions provider NetDev Limited, Drum's ShareAnywhere is designed to provide Web meetings embedded into websites and portals. It is a significant enhancement of the company's original Drum Web Meetings, which provides a dashboard environment for Web meetings based around cloud-based WebRTC-enabled technologies.
- WebRTC and Cloud RTC Platforms Report Predicts Growth, but Raises Questions
It is always interesting when new research reports are published to get some perspective on what industry analysts are looking at and thinking about. This is especially true in emerging market sectors. Thus, it was with more than mild interest that I looked at the announcement of a new addition to Research and Markets library, "WebRTC and Cloud RTC Platforms: In-App Communications - Second Edition".
- TokBox, Deloitte Report Highlights Ways Videoconferencing is Transforming Business
Videoconferencing technology doesn't just mean video chats; it is opening up whole new ways to do business, according to a report issued by TokBox and Deloitte Digital.
- WebRTC Solutions Week in Review: Comcast, Mozilla, TeamFON, Everything Voice, Unify
In this week's roundup of WebRTC Solutions news, Comcast made a showing with its new iOS/Android app Xfinity Share, Mozilla added even more content sharing features to the latest release of Firefox, TeamFON released its Web Meeting hosted videoconferencing platform, and Everything Voice adopted Unify's Circuit unified communications platform.
- TeamFON Releases Web Meeting Hosted Videoconferencing Platform
Cloud-based telephone system provider TeamFON recently announced the launch of its new, browser-based videoconferencing software, Web Meeting.
- Everything Voice Adopts Unify Circuit UC
It may sound counter-intuitive, but even unified communications (UC) service providers sometimes need to collaborate with third parties to bring communications to their own employees. A recent example involves Everything Voice, a small- and medium-size business UC provider that just adopted the Unify Circuit communications package to serve its employees.
- Mozilla Adds WebRTC, More Collaboration and Personalization with Firefox 39 Release
Mozilla has unveiled version 39 of Firefox with a number of noteworthy updates, including a social media sharing capability enabled through WebRTC. The latest version also improves personalization and includes a number of additional new features designed to facilitate content sharing among users.
- Share Live Streams on TV with Comcast's Xfinity App
It may have gone undetected, and in case you missed it, Comcast recently announced a new feature in the form of an iOS and Android app called Xfinity Share. Essentially, the app allows Comcast's customers to send a live stream from their mobile devices to their X1 set-top box. In addition, customers can also send photos and videos.
- WebRTC Solutions Week in Review: New WebRTC Apps, Microsoft Edge, Unify cPaaS
This week in WebRTC Solutions news, TMC showed its love for the growing, new Web-based real-time communications technology while also reporting on the spread of related apps, support for that technology in the coming Microsoft Edge browser, and the new Unify collaborative platform-as-a-service.
- 3CX WebMeeting is Completely WebRTC Based
An example of the importance of WebRTC to enabling a real-time rich, media-interactions world comes with the announcement from London that 3CX, developers of the popular next generation software-based PBX 3CX Phone System for Windows, is releasing 2CX WebMeeting v8.
- Unify Brings cPaaS Solution to Developers to Add WebRTC Services
For those who liked the Circuit software-as-a-service (SaaS) system, Unify has a plan to take it one step further with a new collaborative platform-as-a-service (cPaaS) system. Based on the Circuit system, the Unify version lets users create extensions with Circuit itself, and from there, bring a variety of new tools into play.
- WebRTC and Microsoft Edge
An item of interest to our WebRTC Solutions Community members that is worth a look is a recent posting from some of the most experienced WebRTC folks around at &yet. Their most recent contribution to the cause comes in the form of some advice regarding the new Microsoft Edge browser which is replacing Internet Explorer and its support of WebRTC.
- WebRTC Apps are Expanding Fast, Including Hybrids
Members of the WebRTC Solutions Community are no doubt getting accustomed to the fact that I am an unabashed and unrepentant fan of the technology. Closing in on almost 40 years of communications and computing industry experience, I firmly believe that the browser will be the primary tool of real-time interactions going forward for "E"verything and that WebRTC will be the foundational component for making this happen-and ultimately will be universally adopted so that we have seamless interoperability.
- WebRTC Solutions Week in Review: TADHack, IMTC SuperOp!, W3C ORTC
This week's WebRTC Solutions news focuses primarily on two recent industry events, the Telecom Application Development Hackathon (TADHack) and International Multimedia Telecommunications Consortium (IMTC) SuperOp!, alongside some updates from TMC about the state of the W3C WebRTC Working Group and community.
- W3C ORTC Updates
Thanks to reader suggestions, while we understand that many of you are not part of the W3C WebRTC Working Group, we are aware of interest in that group's important work, so periodically we check in to see what's up. We obviously encourage everyone to bookmark the W3C Ubiquitous Domain along with the WebRTC Working Group and WebRTC.is pages, and if you are passionate about WebRTC and want to get involved and are technically inclined, the latest news from the various WebRTC-centric sites should be of interest and possibly a call to action.
- IMTC SuperOp! 2015 Unified Communications Interoperability Testing Event Successes
The International Multimedia Telecommunications Consortium (IMTC) SuperOp! 2015 event that took place in Porto, Portugal, was the place for the telecoms industry to stress test interoperability.
- Dialogic Announces Four Winners of TADHack 2015
Winners of TADHack that used Dialogic PowerMedia XMS platform and WebRTC solutions announced.
- TADHack Carries On, Producing Several New Apps with the Bandwidth App Platform
Just recently, we got a look at the TADHack-mini event in London, and how several exciting new advances came out of the event. It was easy to think that pretty much everything that could be done with Web-based real time communications (WebRTC) had already been done, but there's a new kind of event showing us that's not the case. It's called the hackathon, and hackathons around the world are producing some new and exciting advances.
- WebRTC Solutions Week in Review: Hang w/, Polycom, VoltDelta, Oracle, Hello Pizza
A handful of product releases from Hang w/ and Polycom, a partnership between VoltDelta and Oracle, and a project called Hello Pizza all highlight the past week of WebRTC-related news.
- Hello Pizza Takes a Great Food and Makes it a Language Learning Experience using WebRTC
Brazilian language program uses WebRTC to train students by taking orders from Los Angels pizza restaurant.
- Hang w/ Now Supports Broadcasting Via Web Browser
The way in which individuals and businesses create video ranges from mobile handhelds to commercial-grade, purpose-built cameras. For basic video feeds, though, it does not get much easier than producing video straight from a webcam.
- Polycom Amps up Real-Time Collaboration and User Experiences with Three New Solutions
It may sound a bit archaic, but when you think about it, the conference room quality speakerphone was the first real-time collaboration tool designed for business. Thus, it probably is no surprise that from its roots as the dominant player in the enterprise speakerphone systems market and then the video conferencing sector as well that Polycom would evolve into a supplier of a myriad of real-time collaboration solutions.
- VoltDelta Integrates with Oracle Service Cloud for Multichannel WebRTC Communications
Integration of Oracle Service Cloud with VoltData's contact center on-demand infrastructure leverages WebRTC.
- WebRTC Solutions Week in Review: Ecosmob, Incentive, eZuce, NTT Communications, TurboBridge
Today at WebRTC Solutions we'll cover the past week's news, which was all about product releases and features. Ecosmob, Incentive, eZuce, NTT Communications, and TurboBridge all receive the spotlight.
- TurboBridge Now Offers WebRTC-based Audio Conferencing
TurboBridge is known for its audio conferencing service that operates entirely from the cloud. Now its users will receive yet another update to their services with the option of connecting to that cloud through their browsers by way of WebRTC.
- NTT Communications Offers SkyWay SDK for iOS/Android Apps Using WebRTC Platform
For readers following WebRTC solutions closely, you are aware that several service providers have decided early on that WebRTC is friend and not foe. In fact, one of the biggest proponents of leveraging WebRTC has been Japan's NTT Communications Corporation (NTT Com), the ICT solutions and international communications business within NTT.
- From UC to ME with eZuce
Unified communication (UC) has been a big buzzword over the past decade or so. Real-time collaboration and communications company eZuce is working to inject ME -- My Enterprise -- into the world to shift the dialogue, leveraging a combination of experience in SIP, open source, and acquisitions for its cloud-based offerings.
- Incentive Introduces Spring 2015 Collaboration Platform
The enterprise collaboration platform provider Incentive has announced the latest version of its platform, Incentive Spring 2015.
- Ecosmob Showcases FreeSWITCH WebRTC Client Solution
FreeSWITCH open source WebRTC-based software highlighted by IT solutions provider Ecsosmob Technologies.
- WebRTC Solutions Week in Review: Italtel, Splora, SURF, 1CLICK
In the list of WebRTC news this week is Italtel's position on the relationship between telecoms and WebRTC/IoT, Splora's launch of its new cloud-based calling service, SURF's deployment of the SURF-HMP multimedia processing engine, and the popularity of 1CLICK co-browsing widget.
- Splora Announces Free Phone Calls for Beta Testing Launch of WebRTC-based App
One of the promises or threats, depending on one's perspective, of WebRTC has been the viability of a WebRTC cloud-based solution (aka an app) to become a replacement for enterprise communications systems solutions. The idea is that if you can call from a browser, why not make all calls from a browser through the cloud assuming the offer is enterprise-grade? Well news from Melbourne, Australia is that a startup company, Splora has it eyes on doing just that.
- WebRTC and IoT are Telecom Operator Friends Not Foes, Says Italtel
TM Forum Live! is wrapping up in Nice, France and the annual gathering of the OSS/BSS community has been the source of some interesting food for thought. Between the Catalysts that put the spotlight on how service providers can leverage SDN and NFV, to deep dives on various engineering challenges and insights concerning the future of networks and how to get there from here, it was nice to be in Nice.
- SURF Communications Launches Multimedia Communications & Processing Platform
The path forward for real-time multimedia communications can be characterized by one word, "INTEROPERABILITY." There is an old saying, confirmed by the history of communications from the PSTN to facsimile to SMS etc., that all boats rise when the tide comes in. In short, everyone benefits when islands of communications functionality disappear.
- 1Click Gaining Lots of Clicks for WebRTC-based Help
When it first came out, the Amazon Mayday button was a curiosity. However, the value of being able to provide people with real-time video/voice chat with screen sharing assistance directly from their browser has quickly become popular. It has done so thanks in no small measure to WebRTC. In fact, as contact centers move to omnichannel capabilities immersive real-time interactions are moving rapidly from being niceties to necessities.
- WebRTC Solutions Week in Review: TADHACK, mini-TADHACK, and Avi Networks
News in the WebRTC space this week covers a coming hackathon, an innovative use of the WebRTC protocol to literally light up a conference, and the release of a next-generation application deliver controller for OpenStack.
- A Fountain of WebRTC-based Help
Fountain expands ask expert capabilities with addition of WebRTC-based video chat.
- Telecom Application Developer Hackathon (TADHack) 2015 Spans the World
If you look at the top of this page, or for that matter any page on the WebRTC Solutions Community, you cannot miss the banner ad for the Telecom Application Developer Hackathon (TADHACK). Not familiar with TADHACK? Not only should you be but now would be a great time to register.
- WebRTC has Myriad of Uses beyond just Messaging
Just when you thought the ingenuity of the developer community has reached into every nook and cranny of possible places where WebRTC could be useful, you can be surprised. Where these surprises emerge most often these days are in hackathons, and the recent mini TADHack in London produced an interesting use of WebRTC that proves the point.
- Avi Networks Demonstrates Next-Gen Application Delivery Controller
Avi Networks, a provider of cloud application delivery solutions, unveiled its next-gen application delivery controller (ADC) for OpenStack environments at the OpenStack Summit in Vancouver last week.
- WebRTC Solutions Week in Review: Masergy, NetSapiens, FRAFOS, ShoreTel, TokBox
Another day means another series of advancements in WebRTC. This week's news unearthed the perfect fit between unified communications and Web-based communications, enhancement of the Masergy Communications cloud-based UC, awards for NetSapiens, the absorption of FRAFOS into the ShoreTel Innovation Network, and highlights the TokBox WebRTC platform that will make a showing at an industry event for businesses in the healthcare industry.
- FRAFOS Now Part of the ShoreTel Innovation Network
The right collaboration can yield innovative solutions which otherwise would have been much harder, or in some cases impossible. With so many different technologies required to make today's communications ecosystem work, service providers, software developers and hardware manufacturers are always looking for alliances with mutually beneficial goals. The latest partnership in the industry is between FRAFOS, developer of session border control and WebRTC solutions, and ShoreTel, provider of easy to deploy and scale telephony systems and unified communication solutions.
- TokBox Highlights Power of WebRTC Live Video for Healthcare at Health 2.0 Europe 2015
The applicability of WebRTC-enablement for enterprises and specific vertical markets continues its momentum. The latest example is the Telefonica company TokBox. The San Francisco, California-based WebRTC platform provider will be demonstrating WebRTC's value for healthcare at Health 2.0 Europe Conference 2015 in Barcelona, where it will be showcasing the value of embedding real time communications to Web and mobile healthcare applications.
- WebRTC Conference & Expo 2015 Proves a Hit for NetSapiens
Recently, the WebRTC Conference & Expo concluded its annual return to the stage, and in its wake provided information about a host of different products and services available in the Web-based real time communications (WebRTC) market. While there were plenty of big names on hand, one name that came out of the show with a sizable number of awards was NetSapiens, a company that showed its mettle in its line of voice over Internet protocol (VoIP) and unified communications (UC) services.
- Masergy Cloud-based UC Solution gets WebRTC Enablement Boost
There are a few significant aspects to the utility of WebRTC enablement that are accelerating interest in its adoption. These include:
- WebRTC Solutions Week in Review: Mozilla, Dialogic, ECT, Citrix, Temasys, ipcortex
WebRTC Solutions news this week reflects happening at Mozilla, Dialogic, European Computer Telecoms AG (ECT), Citrix, Temasys, and ipcortex to show off their latest product releases, collaborative ventures, and product hacks the can bring real-time communications to businesses and consumers.
- Days After First Point Release of Firefox 38.0, Fixes are in
The interesting and nice part of open source software is that the community can act as a rapid response team. Only two days after the announcement of Firefox 38.0, Mozilla pushing the first point release to users around the world via the browser's built-in updater, availability of Mozilla Firefox 38.0.1, which fixes some problems in 38.0 for all supported platforms including GNU/Linux, Windows, and OS X, was announced. One of them as seen below is related to WebRTC.
- ECT Bringing Dialogic PowerMedia Driven WebRTC Services to Major European Operator
Major European operator soon to launch WebRTC services on ECT's Dialogic-driven INtellect WebRTC solution.
- Citrix's GoToMeeting Free Gets a WebRTC Boost From Temasys' Plugin
Citrix's GoToMeeting system has already been regarded as a great way to help get people together at work, regardless of where they are physically located at the time. But with plenty of competition in that particular field, it's easy to see that Citrix would want to keep its own product at its peak. To that end, it's turned to Temasys, who has licensed its Web-based real time communications (WebRTC) plugin for use with the GoToMeeting Free tool.
- Keevio Eye: A WebRTC Drone
The TADHack mini hackathon, which took place in London earlier this week, focused on WebRTC. These hacks demonstrated the power of telecom application development that included controlling drones in the English country side to start-ups discovering and rapidly extending their applications and services to all phones and innovative teaching applications using WebRTC.
- WebRTC Solutions Week in Review: Comcast, FireRTC, Integrated Research, IQ Services
The release of several new products highlights the news surrounding the WebRTC community this week. Comcast and FireRTC get into the action with their own new software. Meanwhile, Integrated Research makes its own headline as a developer of WebRTC products with the acquisition of IQ Services.
- Getting Social with WebRTC, the Value of Meeting Up
When it comes to WebRTC, seeing is believing - and so is having the opportunity to kick the tires and talk to subject matter experts and fellow enthusiasts up close and personal.
- Wheelings & Dealings: Integrated Research Acquires IQ Services for $1.5 Million
Integrated Research (IR), a provider of performance management software for IT, payments and communications systems, has announced that it has acquired IQ Services for $1.5 million.
- FireRTC Expands Beta Program
While WebRTC has emerged as one of the most promising technologies of the past few years, there has been a relative lack of actual applications. FireRTC is changing that by expanding its public beta for its browser-based voice and video calling app.
- Comcast Lets X1 Subscribers Stream Live Video to Set-Tops Using WebRTC
It is always nice to be a first at anything, especially when it comes to the commercialization of what many have called "game-changing" technology. For those of us in the WebRTC Solutions Community firsts are a great thing, true game-changer or not. It is why a posting by Franklyn Athias, Senior Vice President, Comcast IP Communications Services about the launch of Xfinity Share app is a grabber.
- WebRTC Solutions Week in Review: Imagination Technology, Japan Communications, W3C, Gartner, CafeX
This week in the WebRTC Solutions channel, readers were treated to news about the licensing of Imagination Technology VoIP software by Japan Communications, the release of a working draft from the W3C concerning Web clipboard APIs and events, and the path to looking cool as seen by Gartner which granted that title to CafeX.
- WebRTC-enabled Wire App Makes its Mobile Web Appearance
At the end of last year, and with quite a bit of fanfare at the time, Zug, Switzerland-based Wire, the communications app backed by Skype co-founder Janus Friis, was launched. Well the WebRTC-based desktop app has gone mobile with expansion of its service to the Web in the form of Wire for Web. It is worth the free download so you can kick the tires of this mobile app.
- W3C Updates Working Draft for Clipboard APIs and Events
Consider this a WebRTC Solutions public service announcement. The W3C (World Wide Web Consortium) has updated the working draft for clipboard APIs and events. As W3C notes regarding the status of the update, "This document was published by the Web Applications Working Group as a Working Draft. This document is intended to become a W3C Recommendation." It should also be noted that this really is a work in progress. Hence, while the probability is high it will become a Web standard there remains work to be done.
- How Cool is Your UC Vendor? Not as Cool as CafeX, Says Gartner
Gartner Research's 2015 Cool Vendors in Unified Communication report has dubbed CafeX Communications to be a "Cool Vendor" for its effective application of Web real-time communications (WebRTC) in conjunction with mobility features, video and contextual communication technologies to create smoother communication among employees and between employees and customers.
- Japan Communications Inc. Licenses Imagination's ClearCall
Japan Communications Inc. (JCI) has announced that it has licensed Imagination Technology's ClearCall VoIP software.
- WebRTC Solutions Week in Review: Microsoft, Atlassian, Unify
The embrace of open source technologies is at the top of the slate this week for its affect on both Microsoft and Atlassian while a recent survey of U.K. knowledge workers shows that they consider collaboration technology to be essential to their daily tasks.
- Atlassian Embraces Open Source with BlueJimp Acquisition
Atlassian is a company known for its development of collaboration tools such as HipChat - a Web-based service for private individual and group chat and instant messaging. Now, it may become known as a proponent of open source with its acquisition of the video conferencing service BlueJimp.
- Three Quarters of UK Employees Think Enhanced Collaboration is Essential: Enter WebRTC
Working with an independent research consultancy, Censuswide, during March 2015, unified communications (UC) solutions provider Unify surveyed 1,500 U.K. knowledge workers between the ages of 16 and 55+ with the objective of understanding their attitudes about how technology could enable them to be more productive. Not surprisingly the top-level answer was having tools that allow workers to better collaborate.
- Microsoft Turns Page on Open Technologies, Inc. but Hypes Open Source Support for WebRTC
Jean Paoli, President, Microsoft Open Technologies created more than a bit of buzz this week with a blog announcing what he called, "Open source at Microsoft: The next chapter for Microsoft Open Technologies."
- Wheelings & Dealings: Atlassian Acquires WebRTC-based Video Conferencing Company BlueJimp
WebRTC may still be in its formative stages in some respects but that does not mean that those at the leading edge of WebRTC developments are not targets of opportunity for aggressive companies in the real-time communications space. As new case that illustrated this is the announcement that Atlassian, provider of developer and collaboration tools that include JIRA, Confluence and HipChat, has acquired WebRTC-based video conferencing service BlueJimp.
- WebRTC Solutions Week in Review: MaskedChat, Twilio, Quanta Computer, NetFortris, Telstra
A handful of years ago, a popular new type of website started popping up on the Internet. The collection of anonymous text, audio, and video chat sites became household names with interested consumers who wanted the services to speak to random people from everywhere in the world without giving away their identities.
- Telstra's FHIR and WebRTC-based MyCareManager Enhances Telemedicine
Much has been made of the promise of the connected home, and when it comes to healthcare, the connected patient. Australia's major service provider Telstra is looking to deliver on the promise with the launch of its Fast Healthcare Interoperability Resources (FHIR) standards-based and WebRTC enabled MyCareManager. The new service is an integrated product combining remote monitoring of health devices, a portal for access to the collected data, and videoconferencing with providers. It certainly is a glimpse of the future of telemedicine.
- Quanta Computer Launches WebRTC-Enabled IP Camera Solution, Using Technology from Quanta, Celeno and Imagination
Quanta Computer, a manufacturer of a wide range of technology products, has partnered with Wi-Fi chip and software provider Celeno Communications as well as semiconductor R&D and licensing company Imagination Technologies to develop an end-to-end WebRTC-enabled IP (Internet Protocol) camera.
- NetFortris Introduces Cloud UC Platform
NetFortris has announced that it has released the UC-Ready Cloud Communications Platform for mid-sized enterprise businesses.
- New Twilio Video System Means Easily-Added Video For Online Apps
One of the biggest requests in a lot of apps these days is the addition of video chatting services. As a growing part of collaboration tools, of scheduling tools, even of retailers' customer-facing storefronts, the ability to chat with someone in video on a variety of topics is increasingly prized. Twilio is making it easier to add video to those apps-both mobile and Web-based-with the Twilio Video system.
- MaskedChat Allows Random, Anonymous Video Roulettes
ChatRoulette, the video-chat "blind date" service that allows people to randomly start conversations with others around the world, is getting some competition. However, there's a twist: the upstart offering allows users to hide themselves using masks.
- WebRTC Solutions Week in Review: Google, Microsoft, Voice4Net
WebRTC news this week was packed full of Google, some speculation about when Microsoft will get on board the Web-based real-time communication train, the need for screen sharing in contact center environments, and TMC's latest pick for one of its products of the year.
- Is GMeet Google's Attempt at Teleconferencing?
Google has already made some noteworthy strides in terms of helping to get users to connect to one another regardless of location. Already plenty of users turn to Google Docs to pass documents back and forth, and several other tools also come into play. But Google, which had quite the hand in developing Web-based real time communications (WebRTC) to begin with, looks to be expanding its focus thanks to what may be a new teleconferencing system currently being called GMeet.
- WebRTC World Gives Voice4Net's WebRTC-Based Contact Center Solution its Product of the Year Award
Whether we are using smart mobile devices, laptops or PCs, we can now talk with another person using text, voice or video. However, the propriety technology used by hardware and software manufacturers has become a hurdle in the way of truly democratizing the technology so everybody can use it freely. And that is what WebRTC aims to do by offering an open source solution that lets people communicate with just an Internet connection and a browser enabled with the platform.
- Waiting for Microsoft on WebRTC: When Will it Ever Come?
In the quintessential absurdist play, Waiting for Godot, by Samuel Beckett, a common interchange between the main characters Vladimir and Estragon is exemplified by the following: "Let's go." "We can't." "Why not?" "We're waiting for Godot." This is sometimes followed by some version of "When will he ever come?" Such is becoming the case with Microsoft's supposed embrace of WebRTC. We are still waiting.
- An App for WebRTC Screen Sharing
For those who are in the process of becoming WebRTC mavens, you know that while WebRTC is supported by the Chrome, Firefox and Opera browsers, for the moment the rather important screen sharing function is not supported on Firefox and Opera. You also know that in terms of exploiting the early and real value of WebRTC for things like contact center omnichannel interactions and intra-enterprise unified communications (UC) and real-time collaboration capabilities, screen sharing is one of those must haves.
- WebRTC and More: Making Unified Communications and Collaboration Easier
In trying to stay current about insights into WebRTC and keep WebRTC Solutions Community members as up to speed as possible, I literally scan the world for insights and information. And as we get ready to celebrate Passover and Easter there are two links that are worth sharing for your consideration and hopefully enlightenment.
- Airlines Achieve Unprecedented 100 Percent Customer Satisfaction Thanks to WebRTC
In what has to be a first on almost any front for any vertical market, customer experiencing benchmarking company XYZ Research has reported that the U.S. airlines achieved 100 percent customer satisfaction for the month of March. It appears this amazing success is directly attributable to airline adoption of omnichannel interactions based on WebRTC.
- FRAFOS ABC SBC Selected by Telio Telecom of Norway to Expand its VoIP Services
With hosted solutions, even the smallest organizations can access enterprise grade communications services with bespoke amenities designed to meet their specific needs. This has led businesses to look for solutions with incredible flexibility and the option to scale at will, which is pushing telecoms to search for and deploy technologies capable of delivering on this need. One of these operators is Telio Telecom of Norway, provider of VoIP services in Scandinavia and the Netherlands, by announcing it is deploying the FRAFOS ABC SBC to expand and improve the security of its VoIP service expansion.
- Acision Offers Up WebRTC-enabled SDK at Orlando Hackathon
The developer community converged in Orlando this weekend at the Comcast NBCUniversal Hackathon. The Forge by Acision team was there encouraging developers to create prototypes using its new Forge software development kit, which supports WebRTC.
- WebRTC Solutions Week in Review: Avaya, Google, Voiceworks, NTT Communications, FRAFOS, Dialogic
WebRTC news this week placed its focus on gaining favor with businesses and individuals (including children). TMC even announced its picks for WebRTC Product of the Year.